The Private Hire Vehicle (PHV) Driver Course equips drivers with the necessary knowledge and skills to operate safely, legally, and professionally in the private hire vehicle industry. The course provides essential training on passenger safety, customer service, navigation, and legal responsibilities to prepare drivers for a successful career in the industry.
Professional private-hire work depends on sound judgement, legal awareness and a consistent passenger experience. This course provides the knowledge drivers need to approach the SERU assessment and their role with confidence. It brings together licensing expectations, safer journeys and responsible driver conduct. Learners build a practical understanding of the standards expected in London private-hire work.
Why this Training Matters for your Organisation
Every journey reflects on the operator and the driver. Strong preparation helps maintain compliance while creating safer, more reliable travel for passengers.
For fleet operators, this course offers a clear foundation for consistent professional practice across drivers and services.
Who Should Attend
The programme is intended for people preparing to work as private-hire drivers, including:
- New drivers preparing for London licensing requirements.
- Operators developing driver-readiness programmes.
- Existing drivers refreshing professional practice.
