Information, Advice and Guidance (IAG) refers to a structured approach to supporting individuals in making informed choices about their learning, career, and personal development. In the context of education, IAG plays a vital role in helping learners understand their options, overcome barriers, and plan their next steps—whether that means progressing to higher levels of education, entering the workforce, or developing new skills.
Good information and guidance can make a decisive difference to a learner’s next step. This course equips education professionals with a practical foundation for giving support that is clear, ethical and learner-focused. It explores how purposeful conversations, accurate information and appropriate boundaries can help people make informed choices about education and progression.
Why this Training Matters for your Organisation
Education providers need staff who can listen carefully and guide learners without taking over their decisions. Consistent practice can improve the quality of support across the learner journey.
This training gives organisations a useful framework for developing confident guidance practice and maintaining a professional standard of care.
Who Should Attend
The course is suitable for people who provide support, signposting or guidance in education. It is relevant to:
- Learning-support staff and pastoral teams.
- Advisers supporting education or career decisions.
- Managers responsible for learner services.
